Privacy Policy
Last updated: August 14, 2026
At ugh Shipping & Logistics ('ugh', 'we', 'us'), we care about the privacy of your personal data. This Privacy Policy explains what information we collect when you use ughshipping.com (the 'Site'), how we use it, and what your rights are.
1. Information We Collect
When you use our Site, we may collect data you submit through contact forms or cargo tracking tools, such as your name, email address, phone number and company details. We also automatically collect technical data such as your IP address, browser type and on-site browsing behaviour through cookies and similar technologies.
2. How We Use Your Information
We use the data we collect to respond to your enquiries, provide our shipping and logistics services, improve our Site, comply with our legal obligations, and, where you have consented, send you marketing communications.
3. Cookies
Our Site uses cookies to improve your experience. You can manage your cookie preferences through the cookie banner on the Site or through your browser settings. If you reject cookies, some features of the Site may not function properly.
4. Sharing Your Information
We may share your personal data with our business partners, shipping agents and service providers where necessary to deliver our services. We never sell your data to third parties for marketing purposes.
5. Data Retention
We retain your personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by our legal obligations. Once this period ends, your data is securely deleted or anonymised.
6. Your Rights
Under applicable data protection law (including GDPR for EU residents and Turkish KVKK), you have the right to access, correct, delete and object to the processing of your personal data. You can submit your requests using the contact details below.
7. Data Security
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss or misuse.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at privacy@ughshipping.com.